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Maxis Forum Home > Customer Service > Customer Service
 
Topic: connection problem or invalid MMI code
 
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colourfoo
Level 0
Posted: 20 Nov, 2012 :  10:02:14 PM
 
Wat is this .. when i press *122# it show this message to me ..
and my phone now cannot receive any call n sms .. juz can call out only .. please help me to solve this problem soon .. thx
 
AbbasMurad
Level 0
Posted: 21 Nov, 2012 :  05:51:53 AM
 
Im facing the same problem.
Please advice

"My 20 digit SIM card number '896001080557155871 4 (4) A G'"
 
wkyoong
Maxis Helper
Level 2
Posted: 21 Nov, 2012 :  2:19:29 PM
 
quote:
Originally posted by colourfoo

Wat is this .. when i press *122# it show this message to me ..
and my phone now cannot receive any call n sms .. juz can call out only .. please help me to solve this problem soon .. thx



Hi colourfoo,

It was a pleasure speaking to you. We shall perform the necessary rectifications on our end. Do get in touch with us if you have any other issues.

Thank you.
 
wkyoong
Maxis Helper
Level 2
Posted: 22 Nov, 2012 :  08:54:12 AM
 
quote:
Originally posted by AbbasMurad

Im facing the same problem.
Please advice

"My 20 digit SIM card number '896001080557155871 4 (4) A G'"




Hi AbbasMurad,

As mentioned in your post at https://forum.maxis.com.my/forum_topic.asp?TOPIC_ID=6647

We are glad your problem has been resolved.

Kindly get in touch with us again if you have any other enquiries.

Thank you.
 
jaris
Level 0
Posted: 17 Mar, 2013 :  12:46:37 PM
 

Hi, I am facing this same issue. when i dial *100# i do not get the list. PLEASE HELP!
 
Bharat
Maxis Helper
Level 2
Posted: 19 Mar, 2013 :  10:18:27 AM
 
quote:
Originally posted by jaris


Hi, I am facing this same issue. when i dial *100# i do not get the list. PLEASE HELP!



Hi jaris,

Allow us to assist you with your concern. Appreciate if you could provide us with your 20 digit SIM card number at the back of your SIM card or Maxis account number for further assistance.

Thank you.
 
Bharat
Maxis Helper
Level 2
Posted: 19 Mar, 2013 :  10:18:44 AM
 
quote:
Originally posted by jaris


Hi, I am facing this same issue. when i dial *100# i do not get the list. PLEASE HELP!



Hi jaris,

Allow us to assist you with your concern. Appreciate if you could provide us with your 20 digit SIM card number at the back of your SIM card or Maxis account number for further assistance.

Thank you.
 
jaris
Level 0
Posted: 19 Mar, 2013 :  3:09:00 PM
 
Hi, The sim card no. is : 896001111089452582 4(4) A R


quote:
Originally posted by Bharat

quote:
Originally posted by jaris



Hi, I am facing this same issue. when i dial *100# i do not get the list. PLEASE HELP!



Hi jaris,

Allow us to assist you with your concern. Appreciate if you could provide us with your 20 digit SIM card number at the back of your SIM card or Maxis account number for further assistance.

Thank you.

 
Lina David
Maxis Helper
Level 2
Posted: 19 Mar, 2013 :  9:21:46 PM
 
quote:
Originally posted by jaris

Hi, The sim card no. is : 896001111089452582 4(4) A R


quote:
Originally posted by Bharat

quote:
Originally posted by jaris



Hi, I am facing this same issue. when i dial *100# i do not get the list. PLEASE HELP!



Hi jaris,

Allow us to assist you with your concern. Appreciate if you could provide us with your 20 digit SIM card number at the back of your SIM card or Maxis account number for further assistance.

Thank you.




Hi jaris,


It was a pleasure talking to you. Please allow us to check on this matter further and update you once there is a feedback.


Thank you

 
dinie74
Level 0
Posted: 16 Apr, 2013 :  1:08:02 PM
 
salam,
saya pun alami masalah yg sama..tak boleh access *122# dan *100#..macam mana nak fix balik.tq

sim no-tak bole buka sebab blkg sim ad tampal untuk mobile banking bank islam.
 
Bharat
Maxis Helper
Level 2
Posted: 16 Apr, 2013 :  4:17:17 PM
 
quote:
Originally posted by dinie74

salam,
saya pun alami masalah yg sama..tak boleh access *122# dan *100#..macam mana nak fix balik.tq

sim no-tak bole buka sebab blkg sim ad tampal untuk mobile banking bank islam.


Hi dinie74,

Izinkan kami untuk membantu anda, sila cuba keluarkan sim kad dan berikan 20 digit kad SIM Maxis yang tertera dibelakang SIM Maxis untuk bantuan lanjut.


Terima Kasih.

 
 
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