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Maxis Forum Home > International Roaming > Roaming Coverage
 
Topic: Roaming
 
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Rock Wallaby
Level 0
Posted: 21 Dec, 2012 :  8:31:21 PM
 
I have been traveling and roaming with Maxis for over a year now, however I am having an issue with my connection while being in Australia.

I have tried to contact Maxis via their help page and this does not seem to work , so is there any other way of contacting Maxis?

p.s. I checked my account balance before leaving an had plenty of credit left in my post paid account

Thank
 
Harko
htc
Level 0
Posted: 28 Dec, 2012 :  6:12:59 PM
 
I have problems roaming at Telstra Australia few month ago, once advice by Maxis Customer service, I manually select to Aus Optus... bingo problems solve
 
Wawa2013
Level 0
Posted: 31 Dec, 2012 :  1:24:13 PM
 
I also having browsing issue when roaming in Australia, after select Aus Optus .. the issue reolve
 
Ashley
Maxis Helper
Level 3
Posted: 01 Jan, 2013 :  5:11:58 PM
 
Hi All,

When roaming, yes we might encounter trouble with our network coverage. But a simple Manual Network Search will usually solve this issue.

Thank you
 
Maxis - Malaysia's Best Data Network
Talayeh
Level 0
Posted: 24 Jun, 2013 :  10:17:20 PM
 
Hi ,
I have Maxis Prepaid SIM card . Right now I'm in my home country (IRAN).
But I have received an SMS on my Maxis Number and i have to read it immediately . Since i'm in IRAN my SIM card in not working here , how i can Activate my Roaming ?
 
Subben
Maxis Helper
Level 2
Posted: 25 Jun, 2013 :  3:05:12 PM
 
quote:
Originally posted by Talayeh

Hi ,
I have Maxis Prepaid SIM card . Right now I'm in my home country (IRAN).
But I have received an SMS on my Maxis Number and i have to read it immediately . Since i'm in IRAN my SIM card in not working here , how i can Activate my Roaming ?


Hi Talayeh,


Kindly be informed that International Roaming is active for your prepaid number. You may try to perform Manual Network selection and connect to MTN Irancell. Do contact us should you require further assistance.


Thank you

 
codred
Level 0
Posted: 29 May, 2014 :  07:24:31 AM
 
Hi Maxis,
I am currently overseas (in Australia) and just realised that my international roaming on
my Maxis number is not activated.
Could someone from Maxis assist me to activate the international roaming option on my
number.
I would like to be able to roam for voice, text and data call.
My Maxis number is 019xxxx704 and the 20 digit number on my simcard is
8960011211004571359(1).
Thanks in advance
 
Norafizah
Maxis Helper
Level 3
Posted: 29 May, 2014 :  10:50:37 AM
 
quote:
Originally posted by codred

Hi Maxis,
I am currently overseas (in Australia) and just realised that my international roaming on
my Maxis number is not activated.
Could someone from Maxis assist me to activate the international roaming option on my
number.
I would like to be able to roam for voice, text and data call.
My Maxis number is 019xxxx704 and the 20 digit number on my simcard is
8960011211004571359(1).
Thanks in advance


Hi codred,

 

Upon checking, please be informed that your roaming service has been activated. Kindly visit http://new.maxis.com.my/content/maxis/en/personal/services/addons/idd-and-roaming/international-roaming.html?searchcat=AllResults for more details on roaming charges calls, SMS and data.

Thank you

 
 
 
 
 
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