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Maxis Forum Home > Customer Service > Content SMS/Spam
 
Topic: tolong hentikan langganan maxis secure!!
 
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syue93
Level 0
Posted: 13 Jan, 2013 :  8:22:53 PM
 
salam sejahtera

saya benar-benar mintak tolong dgn pihak maxis supaya menghentikan langganan anti theft dan phone backup. sekarang ni saya dah lama xtopup sbb nanti die akan charge saya.plizzzz!!!
saya xnak tahu cara nak hentikan langganan ni, tapi saya mintak tolong pihak maxis sendiri yang menghentikan langganan ni untuk saya sbb dah banyak cara sy cuba tp xberhasil..

tolong hentikan langganan anti theft dan phone backup untuk saya.. tolonggg
phone number:0179449734
896001120695148984 5 (7) P G
 
syue
Fini
Maxis Helper
Level 2
Posted: 16 Jan, 2013 :  10:56:48 PM
 
quote:
Originally posted by syue93

salam sejahtera

saya benar-benar mintak tolong dgn pihak maxis supaya menghentikan langganan anti theft dan phone backup. sekarang ni saya dah lama xtopup sbb nanti die akan charge saya.plizzzz!!!
saya xnak tahu cara nak hentikan langganan ni, tapi saya mintak tolong pihak maxis sendiri yang menghentikan langganan ni untuk saya sbb dah banyak cara sy cuba tp xberhasil..

tolong hentikan langganan anti theft dan phone backup untuk saya.. tolonggg
phone number:0179449734
896001120695148984 5 (7) P G


Hi Syue93,

Untuk membatalkan langganan "Complete backup with anti theft"sila hantar sms

"STOP AT" to 22567. Sekiranya memerlukan bantuan lanjut sila hubungi kami semula.

Thank you.


 
syue93
Level 0
Posted: 17 Jan, 2013 :  01:59:05 AM
 
terima kasih maxis. saya dah berjaya unsubscribe anti theft.
tapi apa tidak ada makluman yang menyatakan saya dah hentikan langganan phonebackup. tolong bagitau cara untuk hentikan langganan phone backup. please
 
syue
Bharat
Maxis Helper
Level 2
Posted: 19 Jan, 2013 :  10:13:54 AM
 
quote:
Originally posted by syue93

terima kasih maxis. saya dah berjaya unsubscribe anti theft.
tapi apa tidak ada makluman yang menyatakan saya dah hentikan langganan phonebackup. tolong bagitau cara untuk hentikan langganan phone backup. please





Hi syue93,

If you wish to unsubscribe Phonebook Backup service, please dial #135#.
Please do let us know should you require further assistance.

Thank you.
 
syue93
Level 0
Posted: 26 Jan, 2013 :  4:27:37 PM
 
I did dial #135#. I only got notification that my request has been processed but I don't know whether I've already unsubscribed to phonebook backup service or not. I did wait for the further message but I didn't get any notification on that. any idea?
 
syue
Shakila
Maxis Helper
Level 2
Posted: 28 Jan, 2013 :  10:23:42 AM
 
quote:
Originally posted by syue93

I did dial #135#. I only got notification that my request has been processed but I don't know whether I've already unsubscribed to phonebook backup service or not. I did wait for the further message but I didn't get any notification on that. any idea?


Hi syue93,

We will assist to check upon the phonebook back up cancellation for your number. This will take approximately 3 working days. Your case reference number is C12557463.


Thank you.

 
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