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Maxis Forum Home > Home Broadband > Maxis Home Fiber Internet
 
Topic: FUP 1Mbps on all packages
 
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Pisang Raja Udang
Level 1
Posted: 07 Feb, 2013 :  10:20:24 AM
 
Dear Maxis,

One of your customer service team said:
Maxis Fair Usage Policy will be implemented on P2P traffic for Home Fibre Internet service during peak hours (8.00pm to 2.00am every day).The speed will be capped at 1Mbps regardless of package during the period.

Need confirmation when is the start date for this Fair Usage Policy

Thank you.
FTTH acct # 1476017791
 
.: RekoCLaN never dies :.
homefiber
Level 1
Posted: 07 Feb, 2013 :  7:11:21 PM
 
quote:
Originally posted by Pisang Raja Udang

Dear Maxis,

One of your customer service team said:
Maxis Fair Usage Policy will be implemented on P2P traffic for Home Fibre Internet service during peak hours (8.00pm to 2.00am every day).The speed will be capped at 1Mbps regardless of package during the period.

Need confirmation when is the start date for this Fair Usage Policy

Thank you.
FTTH acct # 1476017791











been informed since 2007 but still not sure coz i also heard from someone
 
-
kimberly
Maxis Helper
Level 2
Posted: 08 Feb, 2013 :  5:34:01 PM
 
quote:
Originally posted by Pisang Raja Udang

Dear Maxis,

One of your customer service team said:
Maxis Fair Usage Policy will be implemented on P2P traffic for Home Fibre Internet service during peak hours (8.00pm to 2.00am every day).The speed will be capped at 1Mbps regardless of package during the period.

Need confirmation when is the start date for this Fair Usage Policy

Thank you.
FTTH acct # 1476017791



Hi Pisang Raja Udang,

Please kindly be advice that Maxis Fair Usage Policy will be implemented on P2P traffic for Home Fibre Internet service during peak hours (8.00pm to 2.00am every day).The speed will be capped at 1Mbps regardless of package during the period . this has been implemented from 15- Januray-2013 until further notice.

Thank you.

 
Pisang Raja Udang
Level 1
Posted: 08 Feb, 2013 :  7:20:03 PM
 
quote:
Originally posted by kimberly

quote:
Originally posted by Pisang Raja Udang

Dear Maxis,

One of your customer service team said:
Maxis Fair Usage Policy will be implemented on P2P traffic for Home Fibre Internet service during peak hours (8.00pm to 2.00am every day).The speed will be capped at 1Mbps regardless of package during the period.

Need confirmation when is the start date for this Fair Usage Policy

Thank you.
FTTH acct # 1476017791



Hi Pisang Raja Udang,

Please kindly be advice that Maxis Fair Usage Policy will be implemented on P2P traffic for Home Fibre Internet service during peak hours (8.00pm to 2.00am every day).The speed will be capped at 1Mbps regardless of package during the period . this has been implemented from 15- Januray-2013 until further notice.

Thank you.




Thank you for the confirmation.
Maxis is the first fiber broadband provider who do the cap in Malaysia, congrats!
 
.: RekoCLaN never dies :.
kimberly
Maxis Helper
Level 2
Posted: 09 Feb, 2013 :  3:12:53 PM
 

Hi Pisang Raja Udang,


Should you need further assistance do not hesitate to contact us .

Thank you.

 
karhoe
Level 1
Posted: 11 Feb, 2013 :  11:07:50 PM
 
quote:
Originally posted by kimberly

Hi Pisang Raja Udang,


Should you need further assistance do not hesitate to contact us .

Thank you.





Why cap? What is the use of a high speed broadband when you cap everything?

This is ridiculous
 
shunx
Level 0
Posted: 12 Feb, 2013 :  01:26:33 AM
 
I dont know either maxis workers knew about the situation or wut.. Bcos they dont really answer you..

Let me tell you, if they didnt capped the speed at peak hour, the normal broadband will suffer craving for speed.. In other hands, the transmission unable to provide the enough space for the network..

The question here: Why the do maxis didn't upgrade the transmission capacity if they want to provide fiber internet service? 1mbps speed capped? It too slow for fiber..
 
karhoe
Level 1
Posted: 12 Feb, 2013 :  4:46:50 PM
 
quote:
Originally posted by shunx

I dont know either maxis workers knew about the situation or wut.. Bcos they dont really answer you..

Let me tell you, if they didnt capped the speed at peak hour, the normal broadband will suffer craving for speed.. In other hands, the transmission unable to provide the enough space for the network..

The question here: Why the do maxis didn't upgrade the transmission capacity if they want to provide fiber internet service? 1mbps speed capped? It too slow for fiber..



Then for god sake, upgrade your facilities!
 
 
 
 
 
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