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Maxis Forum Home > Home Broadband > Coverage Areas/Browsing Speed
 
Topic: peak / off peak
 
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syima79
Level 0
Posted: 10 Feb, 2013 :  10:18:50 PM
 
Hi,

Saya bru shj sebln upgraged from 4gb to 8gb. Malangnya masa sy upgrade, sales person tak explain ada peak/ off peak hours. A few question:
1) Bila peak hours?
2) Bila off peak hours?
3) Bole tak package off peak/ peak, combine jd 1? Sbb mojority byk guna time mlm,siang keja.

Thank you
 
kimberly
Maxis Helper
Level 2
Posted: 10 Feb, 2013 :  11:17:20 PM
 
quote:
Originally posted by syima79

Hi,

Saya bru shj sebln upgraged from 4gb to 8gb. Malangnya masa sy upgrade, sales person tak explain ada peak/ off peak hours. A few question:
1) Bila peak hours?
2) Bila off peak hours?
3) Bole tak package off peak/ peak, combine jd 1? Sbb mojority byk guna time mlm,siang keja.

Thank you


Hi syima79 ,


We apologize for any inconvenienced caused, However you may refer to this link : http://www.maxis.com.my/home/broadband/tss/index.asp . Unfortunately , we regret to advice you that transferring from peak to of peak or otherwise will not be applicable. should you need further assistance, do not hesitate to contact us.


Thank you.

 
hasaru
Level 0
Posted: 28 Oct, 2013 :  09:39:05 AM
 
dear Maxis,

not many people using internet at night, people are working at day time . when at home only after 6pm to 11.30pm only using internet, please change off peak further in day time...please consider appropriate day or three day per week for full quota for user...please...
 
Shakila
Maxis Helper
Level 2
Posted: 28 Oct, 2013 :  12:47:49 PM
 
quote:
Originally posted by hasaru

dear Maxis,

not many people using internet at night, people are working at day time . when at home only after 6pm to 11.30pm only using internet, please change off peak further in day time...please consider appropriate day or three day per week for full quota for user...please...



Hi hasaru,


We're sorry to inform that as at this juncture peak hour & non-peak hour quota can't be amend. Thank you for your suggestion. We will assist to highlight this matter to the relevant department for future consideration.


Thank you.



 
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