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Maxis Forum Home > Customer Service > Customer Service
 
Topic: Cancellation Request
 
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Angrybird
Level 0
Posted: 24 Apr, 2013 :  4:58:18 PM
 
Have send the letter of termination request to 0374922950. Please do the necessary.
 
Mohan Kumar
Maxis Helper
Level 2
Posted: 24 Apr, 2013 :  8:03:28 PM
 
quote:
Originally posted by Angrybird

Have send the letter of termination request to 0374922950. Please do the necessary.


Hi Angrybird,



Appreciate if you can provide the account number in order for us to assist you further.



Thank you.

 
Angrybird
Level 0
Posted: 25 Apr, 2013 :  4:00:47 PM
 
Acc. no :1257697084
 
Zatul Ifa
Maxis Helper
Level 3
Posted: 26 Apr, 2013 :  3:49:25 PM
 
quote:
Originally posted by Angrybird

Acc. no :1257697084


Hi Angrybird ,


We have made few attempt to call registered owner for verification however unattended. Please provide alternate contact number can be reach and convenient time for us to call you.


Thank you.


 
Angrybird
Level 0
Posted: 27 Apr, 2013 :  2:51:45 PM
 
Oversea now. Please terminate the line as per stated in the form. TQ.
 
Emmi
Maxis Helper
Level 2
Posted: 27 Apr, 2013 :  8:11:44 PM
 
quote:
Originally posted by Angrybird

Oversea now. Please terminate the line as per stated in the form. TQ.


Hi Angrybird,

We apologies due to any inconvenience caused. Kindly provide us your alternative contact number for us to proceed with verification.


Thank you.



 
Emmi
Angrybird
Level 0
Posted: 02 May, 2013 :  1:41:42 PM
 

I already send the letter. what need to verify. What make so many trouble just to cancel the line. Really regret to sign up the line. Cancel also problem. Letter send still need to verify. dumb.
 
Bharat
Maxis Helper
Level 2
Posted: 03 May, 2013 :  12:50:47 PM
 
quote:
Originally posted by Angrybird


I already send the letter. what need to verify. What make so many trouble just to cancel the line. Really regret to sign up the line. Cancel also problem. Letter send still need to verify. dumb.


Hi Angrybird,

Regards to your request, we wont be able to terminate the service just with the letter only. We need to speak to the account holder for the verification purpose before we proceed on termination.


Kindly advice the account holder to contact us back at 03-74922123 / 1800822000 to get the verification done, and request for the termination.



Thank you.

 
 
 
 
 
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